How to add a device to a multi-device dongle

| Answer ID: 4048
This article provides instructions on how to add a device to the multi-device dongle.

Below is the list of Razer devices that support multi-device pairing.

Important:

  • Ensure the device is not connected via USB cable.
  • Remove the additional device’s USB dongle if it is connected to the system.
  • Keep the device in close proximity to the Hyperspeed dongle.

Step-by-step process on how to add a device to a multi-device dongle

You can view the video below for instructions.

  1. Launch Razer Synapse 3.

  2. Go to your device’s profile.

    Note: If your device is not on the latest firmware, you will be prompted for an update.

    Synapse 3 Hyperspeed Multi device pairing

  3. Update your device to the latest firmware.

    1. Visit Razer Support to check for firmware updates.

    2. Download and install them on your device.

      Software, drivers, and updates for download

  4. Click on “Open Pairing Utility”.

    Synapse 3 Open pairing utility

  5. Click the "ADD" button to start scanning for a device.

    Add pairing utility

  6. Set the compatible device switch to Hyperspeed (2.4G) mode.

    1. Press and hold any key on the device you want to pair for it to remain discoverable.

    2. Wait while scanning is in progress.

      Scanning in progress

  7. Click “PAIR” once the device is found.

    Pair device

The additional paired device will now be visible.

Pair additional device

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